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Before your consultation

  1. You may call the clinic to briefly discuss your condition before booking an appointment.
  2. Please bring a list of any prescription medicine and any relevant x-ray, MRI, etc images and reports
  3. You may bring chaperone if you feel you require one
  4. Children up to Age 17 must be accompanied by a parent or carer.
  5. Carer must have the authority to consent to treatment on behalf of younger children or vulnerable adults.

During your appointment

  1. In most cases you will be asked to undress down to your underwear for the examination at your first consultation.
  2. On your follow up consultations you will be asked to remove necessary clothing so that the areas to be treated may be accessed without restriction.
  3. If you are uncomfortable about undressing for any reason, please discuss this with the practitioner.
  4. A full medical case history is taken at the first consultation
  5. Your practitioner will seek verbal consent before carrying out any treatment or may request written consent where appropriate.
  6. Please ask as many questions as you wish during the examination and treatment.
  7. You may ask the practitioner to stop and explain any aspect of examination and treatment that you feel uncomfortable about

After Your Appointment

  1. Drink water throughout the rest of the day.
  2. Rest if possible from aggravating activities.
  3. Comply with your exercise prescription and any other advice
  4. Make a note of any changes you experience between appointments (good and bad).
  5. Apply an ice pack to an acute flare up of symptoms if advised by the osteopath.
  6. Call the osteopath directly if worrying symptoms develop.
If you are not happy

If you have a complaint or concern about any aspect of your treatment, please let me know as soon as possible.

click here to download complaints procedure


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